How can I register on the web?
Browse www.dominatravel.it and select “LOGIN” button on the Homepage, located at the top right.
You will enter directly into the reserved area if you already have a profile or you can register by creating a new account.
Fill out the form, enter the requested data, your username, password of your choice and your e-mail address.
Click the “Send” button and you will automatically receive an e-mail to the mail address you indicated. This email protects your privacy.
Finally, click on the link you find in the email to finalize the registration.
How can I book?
Browse www.dominatravel.it to book, request quotation and to explore our offers.
You can also contact our booking office at 02.83451600 or refer to your preferred travel agency.
Our team is ready to provide all necessary information and organize your dream vacation.
We have also created “Find your agency” page, which allows you to find the one closest to you by entering your postcode or province.
How can I pay?
You can use different payment methods:
Credit card: by entering your credit card details on the website.
Bank transfer is possible if you are booking your holiday at least 30 days before the departure date. In this case the bank transfer must be made within 2 working days from the purchase date.
Credit card via phone: you can choose to pay by communicating your credit card details via telephone to one of our operators who will contact you immediately after the purchase.
How does the website protect my private and payment information?
The website uses SSL (Secure Socket Layer) encryption technology, which allows your credit card number and other confidential information to be encrypted before transmission over the Internet. Encryption makes sensitive information indecipherable by converting your personal and credit card information into an alphanumeric code that is secret to third parties. The website does not retain or store sensitive credit card data in any way and ensures maximum confidentiality in the processing of your personal data in compliance with current privacy regulations. For further information we invite you to read the legislation on the processing of personal data.
If you use a Verified by Visa or Secure Code Mastercard card after submitting all your credit card information, you will be asked for a password for security. If you have not activated it yet, do not abandon the purchase, but follow the instructions on your credit card website. With just a few clicks you will get a password that protects your online purchases, this time and forever. Further information in the Security section or consult the following sites:
Can the rate change during the purchasing process?
The price is dynamic and could change depending on the number of people who are booking the same trip at the same time.
During the various stages of booking the price will always appear up to date.
Can I contact you by phone?
You can contact our reservations office at 02.83451600:
Monday – Friday: 09:00 – 13:00, 14:00 – 19:00
Saturday: 09:00 – 13:00
When do I receive my travel documents?
Travel documents will be available within 48 hours before the departure date in “Travel Documents” links, which you can find at the top right of the website.
To access and print your travel documents, simply enter the booking code and the e-mail address entered at the time of the booking confirmation.
Please check that your documents are in order and valid for travelling abroad (identity card or passport).
For those who have chosen a holiday in Egypt, it is recommended to purchase a visa, which is mandatory if you leave the Sinai area or your stay exceeds 14 days. The visa can be purchased at the same time of the booking.
How can I modify my booking after purchasing?
You can modify your booking by sending an e-mail to: booking@domina.it
For any information related to booking conditions, modifications and any penalties, please read carefully “Sales conditions” section.
I entered my personal data incorrectly, how can I correct it?
You can contact our customer service at 02.83451600 or refer to your preferred travel agency.
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